Returns & Refunds Policy

At JAVA COFFEE, we strive for the perfect brew in every cup; however, due to the perishable nature of our products, returns are typically limited to damaged or incorrect items. If you are unsatisfied with your order, please contact us within 14 days of receipt for a replacement or store credit.

Return Process

• 1.
  Contact Support

  Email our customer service team with your order number and a photo of the product if it arrived damaged or incorrect.

• 2.
  Verification

  Our quality control team will review your request within 48 hours to ensure it meets our freshness and safety standards.

• 3.
  Return Shipping

  If a return is required for non-perishable hardware, we will provide a prepaid shipping label for you to drop off at any authorized carrier.

• 4.
  Refund Processing

  Once approved, your refund or store credit will be processed within 5-7 business days to your original payment method.